- Lodge your complaint for postal services
Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. For lodging complaints, users have to fill up an online form with particulars such as transaction type, complaint type, date of transaction, details of transaction and destination post offices, sender and addressee details etc. Search options for post offices across different states and districts are also provided in the form to assist users while filing complaints.