- Lodge your complaint for postal services
Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. For lodging complaints, users have to fill up an online form with particulars such as transaction type, complaint type, date of transaction, details of transaction and destination post offices, sender and addressee details etc. Search options for post offices across different states and districts are also provided in the form to assist users while filing complaints.
Search online for Electronic Indian Postal Order (eIPO) details with the Department of Posts, Ministry of Communications and Information Technology. Users can check eIPO details by eIPO number, Indian passport number and security code. This facility is available only for Indian Citizens abroad to facilitate them to file Right to Information (RTI) application.
The ePost Office of India Post offers variety of online Postal services to the users. One can avail services such as sending an Electronic Money Order (EMO), Instant Money Order (IMO), philately etc. Users can also track and trace Speed Post, EMO, WorldNet Express (WNX), international mail, paying premium and searching pin codes. Information related to Postal Life Insurance (PLI), banking, speed post, business post, logistics post and other related services is also provided.
Book and check the status of your Instant Money Order (iMO) online through e-post office service of India Post. Users have to register themselves to avail the iMO booking facility. One can also check the iMO status by entering the transaction number.
Track your postal consignment and mail items online with the help of consignment number as provided by the Indian Post. The tracking system is updated periodically to provide you with the most current information available about the location and status of your item. Services come under this facility are speed post (domestic EMS), international EMS, electronic money order, registered mail, express parcel, electronic value payable parcel etc.
Find the list of National Speed Post Centres in different parts of the country. Details of the Centres such as location, address, pin code, phone number, fax, email, officer in charge, etc. are given. Users can also access state wise list of the centres.