- Passenger Services- Coach/Train booking
Indian Railways offers the facility to book Full Tariff Rate (FTR) coaches and/or trains by fulfilling the criteria along with terms & conditions advised online
Indian Railways offers the facility to purchase unreserved tickets through mobile phone at Delhi, Mumbai, Chennai, Kolkata and Secunderabad. Further Automatic Ticket Vending Machines dispensing unreserved tickets using smart cards are provided at over 1000 locations over CR (Central Railway), ER (Eastern Railway), ECoR (East Coast Railway), NR (Northern Railway), NER (North Eastern Railway), NWR (North Western Railway), SR (Southern Railway), SCR (South Central Railway), SER (South Eastern Railway), SECR (South East Central Railway), SWR (South Western Railway), WR (Western Railway) and WCR (West Central Railway).
Indian Railways provides a form online having two parts one of which is to be used by vendors/contractors for entry of GST Manual Transactions of Receipt, and the other part is filled by the Railway Official; this also includes the instructions for filling the form
Central Railway provides an online feedback form to enable users to send in their feedback conveniently
Guidelines, process addressing what should the user expect when etc
Indian Railways offers the facility to Track SMS Based Complaint and Suggestion