Ministry of Petroleum and Natural Gas

63 services

Indane: SMS IVRS LPG Refill booking Facility

Through SMS/IVR system LPG customer can book refill round the clock, just by calling the IVRS number or sending an SMS to the same number.

  • Informational
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Indane: View Important contact information

Customer at a glance can view the relevant contact information viz. of distributor , area offices , refill booking number , emergency number etc.

  • Informational
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Indane: Submit Feedback/Grievances

A single point Grievance redressal mechanism is available online through which customer can post his queries/ feedback / complaints related to LPG refills or new connections.

Indane: Rate Your LPG Distributor

LPG customers from his registered login can rate his existing distributor online based on some predefined parameters.

Indane: Online Surrender Connection request

Application for surrendering of LPG connection is available online which facilitate customers in the process of surrender giving status updates.

Indane: LPG Connection for Piped Natural Gas ( PNG) Consumers

PNG consumers, who do not possess LPG connection but are desirous to get it, can now opt for non-subsidized LPG connection online

Indane: Online request for Mechanic service

Servicing /repair/ replacement of the LPG equipment’s, viz. Hot plate, pressure regulator, LPG Hose can now be applied online with status update.

Indane: Locate your nearest LPG distributor

LPG distributors are mapped to Google maps, prospective customers can now locate nearest LPG distributorship online.

Indane: Online Portability / Transfer of LPG connection

Under this scheme, customer can transfer LPG connection online to his / her preferred distributor which is having common area of operation/market.

Indane: Preferred time delivery for LPG refills

Under PTD customer can choose to receive the cylinder at home on the day and time of his/her choice from their registered login by paying some nominal charges.

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