File an online complaint or send a suggestion to the Ministry of Railways. Users have to fill an online form to complete the process. Information such as complaint details, incident date, name of the staff, place of occurrence, etc. is requires. Personal details like name, contact number, email id, address, etc. must be provide in the form. Users can describe the complaint along with supported documents.
Check the code of railway station in various parts of the country provided by the Ministry of Railways. Users have to enter the full name of the station or few characters of the station name in the appropriate field to get the station code.
Registered users (Indian Railway Catering and Tourism Corporation Limited) can now book their train tickets through a simple text-messaging-based-SMS facility or a menu-based dialing service. For SMS Bookings, users need to send a Booking SMS in specified format with information of date of journey, class , train number and passenger details. After this, one shall receive a seat availability information. In the second SMS, users can make the payment which can be initiated in two ways. The Booking confirmation SMS will be sent by the IRCTC. Instructions pertaining to the train bookings, confirmation, payment, etc. are available.
Submit feedback for services provided by Indian Railway Catering and Tourism Corporation Limited (IRCTC). Users can give their feedback regarding various services such as catering, ticketing, rail tour packages, online hotels, cab, flights, etc. Online feedback form to submit complaints and suggestions is available.
Register complaints and suggestion for services offered by Indian Railways. Users can register complaints through online registration form. Facility to track status of complaints and suggestions through reference number, name of complainant, date of incident, contact number and e-mail is also available.
Check the status of train ticket booking online provided by the Indian Railways. You need to provide the PNR number to get the current status of the booked train ticket.
Book your air ticket for domestic or international journey with the help of Indian Railway Catering and Tourism Corporation. Users can search details of available flights and book tickets for one way or round trip. You can search flights by providing details of your journey such as date, number of persons flying, destination etc. Online flights tickets booking facility is available for passengers.
The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) provides facility to book train tickets and other related services online. Registered users can avail services like train ticket booking, enquiry for PNR, seat availability, train/fare accommodation, ticket cancellation, ticket refund, SMS, etc. Information related to concessions, rules, policies, FAQs, etc. are available. Agents’ details and schemes for the agents are also provided. Links of Mobile Application, flight booking, hotel booking, IRCTC tour packages are given.
You can avail various online services provided by the Indian Railways to passengers. Users can check the PNR status, availability of train between two stations, seat availability, fare, internet reservation etc. You can also check the availability of trains at major stations, schedule, Talkal scheme, upgraded passenger’s schemes, SMS booking services, etc.
You can online track the current location of running trains of the Indian Railways. Users can check the location of train by entering details of arrivals, departures, passing by trains, destination, etc. A map is also provided to see the location of running trains.