Ministry of Communications

23 services

View online Bharat Sanchar Nigam Limited landline and mobile bill

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View Bharat Sanchar Nigam Ltd (BSNL) mobile or landline bill online. Users can view, download or print their BSNL telephone bill by entering their landline or mobile number and account number. Under this facility, monthly bills can be viewed.

Lodge your grievance online with BSNL

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Users can lodge a grievance or complaint pertaining to any services of the Bharat Sanchar Nigam Limited (BSNL). You need to select the telecom circle, write your name and address, and details of grievance to submit it online.

Check status of your grievance registered with BSNL

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Check the status of grievance registered with the Bharat Sanchar Nigam Limited (BSNL). You need to provide your grievance registration number and complainant's name to view the detailed information.

Track your postal consignments online

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Track your postal consignment and mail items online with the help of consignment number as provided by the Indian Post. The tracking system is updated periodically to provide you with the most current information available about the location and status of your item. Services come under this facility are speed post (domestic EMS), international EMS, electronic money order, registered mail, express parcel, electronic value payable parcel etc.

View and pay MTNL telephone bills online in Delhi

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View and pay online Mahanagar Telephone Nigam Limited (MTNL) landline and broadband bills in Delhi. Users can pay their landline and broadband bills through credit card, debit card or net banking by entering telephone number, SUBS No., CA no. and e-mail id. Facility to view and print duplicate bill is also given.

Lodge your complaint for postal services

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Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. For lodging complaints, users have to fill up an online form with particulars such as transaction type, complaint type, date of transaction, details of transaction and destination post offices, sender and addressee details etc. Search options for post offices across different states and districts are also provided in the form to assist users while filing complaints.

Find Complaint Center details of telecom service providers

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Find the details of complaint centers of various public and private telecom service providers. Users can select the name of the service provider from the dropdown menu along with the State and District name. Details such as name of the complaint center, address, phone number, etc. are available as the result of the search.

ePost Office service of India Post

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The ePost Office of India Post offers variety of online Postal services to the users. One can avail services such as sending an Electronic Money Order (EMO), Instant Money Order (IMO), philately etc. Users can also track and trace Speed Post, EMO, WorldNet Express (WNX), international mail, paying premium and searching pin codes. Information related to Postal Life Insurance (PLI), banking, speed post, business post, logistics post and other related services is also provided.

Search pin code or post office name

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Online search facility to get post offices details by providing pincode and post office name is given. Users can enter the pincode or state name to get the post office name along with the district corresponding to that pincode. Conversely users can enter a post office name to get its pincode. One can also search for post offices by district or state name to get list of all post offices situated in that particular state or district.

Search Electronic Indian Postal Order details online

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Search online for Electronic Indian Postal Order (eIPO) details with the Department of Posts, Ministry of Communications and Information Technology. Users can check eIPO details by eIPO number, Indian passport number and security code. This facility is available only for Indian Citizens abroad to facilitate them to file Right to Information (RTI) application.

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