Ministry of Communications

37 services

View online Bharat Sanchar Nigam Limited Landline and Mobile Bill

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View Bharat Sanchar Nigam Ltd (BSNL) mobile or landline bill online. Users can view, download or print their BSNL telephone bill by entering their landline or mobile number and account number. Under this facility, monthly bills can be viewed.

Track your postal consignments online

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Track your postal consignment and mail items online with the help of consignment number as provided by the Indian Post. The tracking system is updated periodically to provide you with the most current information available about the location and status of your item. Services come under this facility are speed post (domestic EMS), international EMS, electronic money order, registered mail, express parcel, electronic value payable parcel etc.

Register/Track Complaint with Bharat Sanchar Nigam Limited - BSNL

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Users can lodge a grievance or complaint pertaining to any services of the Bharat Sanchar Nigam Limited (BSNL). You need to select the telecom circle, write your name and address, and details of grievance to submit it online.

Check Status of Your Grievance Registered with BSNL

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Check the status of grievance registered with the Bharat Sanchar Nigam Limited (BSNL). You need to provide your grievance registration number and complainant's name to view the detailed information.

Pay and View MTNL's Landline Bills, Delhi

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MTNL customers in Delhi can view and pay their landline and broadband bills online through the MTNL portal. The service supports payments via credit card, debit card, or net banking, and allows users to view and print duplicate bills for their records.

Lodge your complaint for postal services

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Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. For lodging complaints, users have to fill up an online form with particulars such as transaction type, complaint type, date of transaction, details of transaction and destination post offices, sender and addressee details etc. Search options for post offices across different states and districts are also provided in the form to assist users while filing complaints.

Know Your Wireline Internet Service Provider (KYI)

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Know Your Wireline Internet Service Provider (KYI) module facilitates citizens to check the details of Wireline Internet Service Providers (ISPs). The module enables the citizens to search for presence of any ISP across the length and breadth of the country by entering PIN code, address or name of the ISP.

Verify Mobile Device Using IMEI number

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The Sanchar Saathi portal, an initiative by the Department of Telecommunications, provides accessible CEIR Services to subscribers across India. To verify the mobile device, provide mobile number OTP and IMEI number.

Check lost/stolen Mobile Request Status

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The Sanchar Saathi portal, an initiative by the Department of Telecommunications, offers accessible CEIR Services to subscribers throughout India. User can check lost/stolen Mobile request status on the portal using request id.

Chakshu - Report Suspected Fraud Communication

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Chakshu facilitates citizens to report the suspected fraud communications with the intention of defrauding telecom service users for cyber-crime, financial frauds, non-bonafide purpose like impersonation or any other misuse through Call, SMS or WhatsApp.

Services related to


Open Government Data Platform of India

Centralized Public Grievance Redress And Monitoring System (CPGRAMS)