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Ministry of Consumer Affairs, Food and Public Distribution

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Track the Status of Consumer Complaints with National Consumer Helpline - NCH

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Consumers can track the status of their registered complaints through this service. By logging into their accounts, they can monitor the progress, view updates, and receive notifications about the actions taken by the authorities regarding their grievances.

Upload Documents Related to Your Consumer Complaint

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After registering a complaint, Consumers can upload relevant documents to support their case. This feature enables consumers to provide evidence such as receipts, warranties, and communication records, which can help in the resolution process.

Register a Consumer Complaint with National Consumer Helpline - NCH

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Consumers may register complaints against goods and services. Users can create an account on the National Consumer Helpline portal to lodge their grievances, ensuring that their issues are formally recorded and addressed by the concerned authorities.

Consumer Welfare Fund - Department Of Consumer Affairs

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Department Of Consumer Affairs calls for proposals from Voluntary Consumer Organizations (VCOs)/Non-Government Organizations (NGOs) for use of Consumer Welfare Fund in projects for raising consumer empowerment/awareness

Products under Compulsory Certification by Bureau of Indian Standards

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Compulsory Registration Scheme (CRS) by Bureau of Indian Standards covers approximately 40+ products with the aim to protect Indian consumers from spurious and substandard electronic & solar products, giving Indian Consumers the right to enjoy world class quality-compliant goods by preventing the dumping of non-compliant goods.

Apply Online for Quality Management System Certification - BIS

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Bureau of Indian Standards allows users to register complaints online and track their status

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Training and Awareness Programs with Bureau of Indian Standards

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The National Institute of Training for Standardization (NITS) was set up under the aegis of BIS in 1995 to meet the growing needs and expectations of the industry for quality training in the fields of standardization, quality assurance, management systems, certification, laboratory testing, etc.

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Register for Testing and Evaluation National Test House

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National Test House offers servies for testing and evaluation of materials, products, equipments, modules, systems and sub-systems in all branches of Science & technology; Calibration in the field of Electrical and non-electrical measurement against appropriate Reference Standards having traceability to National Standards is also offered.

Register to lodge grievances with Consumer Online Resource and Empowerment Centre

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Register online to file grievances/complaints online at Consumer Online Resource and Empowerment (CORE) Centre under Consumer Coordination Council (CCC) which is supported by Department of Consumer Affairs. To register, users need to provide their name, user name, password and contact details in the form provided.

Lodge complaints with Bureau of Indian Standards

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Lodge online complaint for various services of Bureau of Indian Standards (BIS). Users can lodge complaints related to BIS certified (ISI marked) products, laboratory services, standard formulation, Hall marking of gold and silver etc. Online facility to file complaints against the BIS staff or officer is also available.

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