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Upload Documents Related to Your Consumer Complaint
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After registering a complaint, Consumers can upload relevant documents to support their case. This feature enables consumers to provide evidence such as receipts, warranties, and communication records, which can help in the resolution process.
Register a Consumer Complaint with National Consumer Helpline - NCH
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Consumers may register complaints against goods and services. Users can create an account on the National Consumer Helpline portal to lodge their grievances, ensuring that their issues are formally recorded and addressed by the concerned authorities.
Track and Trace Your Speed Post Shipments
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This service allows users to track the status and location of their parcels and consignments. By entering tracking numbers, individuals can monitor the movement and delivery progress of their shipments through the postal network.
View the History of RTI Requests and Responses
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This service allows users to view the history of their RTI requests. By accessing this feature, individuals can see past submissions, responses, and actions taken, providing a comprehensive record of their interactions with the RTI system.
View the Status of RTI Requests Online
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Fully Online
This tool lets users check the status of their submitted RTI requests. By entering request details, individuals can monitor the progress, updates, and any responses from the concerned authorities.
Submit a First Appeal for RTI Requests
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This feature enables users to file a first appeal if their RTI request is denied or unsatisfactorily addressed. By submitting an appeal, individuals can seek a review of the initial decision from a higher authority.
Submit a New RTI Request Online
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This service allows users to file Right to Information (RTI) requests online. Individuals can seek information from government departments and public authorities, ensuring transparency and access to information as per the RTI Act.
Track the Status of Your Cyber Crime Complaints
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Complainant can monitor the progress of their submitted cybercrime complaints. By entering complaint details, individuals can check updates, current status, and any actions taken by authorities, ensuring transparency and timely resolution.
Register Other Types of Cyber Crimes
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This service provides a platform for reporting various types of cybercrimes not covered under specific categories. Users can file complaints about hacking, identity theft, online threats, and other cyber offenses, ensuring that appropriate legal action is taken.
Report Financial Fraud through the National Cyber Crime Reporting Portal
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Fully Online
The online service enables users to report incidents of financial fraud, such as online scams, phishing, and unauthorized transactions. By submitting a complaint, victims can alert authorities and initiate investigations to recover lost funds and prevent further fraudulent activities.
