CPGRAMS

Centralized Public Grievance Redress And Monitoring System

Sri Nara Lokesh

Hon'ble Minister for
Human Resource Development;
IT Electronics & Communication; RTG

"Public Grievance Redressal System(PGRS)” is a universal grievance redressal helpline that allows citizens to directly raise their issue to the Chief Minister’s Office.

• Register individual or household-level grievances
• Follow up on the status of a registered grievance
• Enquire about government services and schemes

Check grievance status

Process Involved

                     Register Grievance   

                     Receive Grievance No   

                     Get Updates   

                     Share Feedback

Grievance Stats effects from 15-06-2024

8,47,325

Grievance Registered

7,81,074

Grievance Resolved

66,251

Grievance Pending

User Name

Password

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Aadhaar No

Virtual ID (VID)

OTP will be sent to Aadhaar linked Phone Number User consent: I, the holder of Aadhaar Number, hereby give my consent to (Department Name) under ITE&C Dept., Govt. of Andhra Pradesh to obtain my Aadhaar Number and Biometrics/OTP for authenticating with UIDAI. AUA/KUA has informed that my biometrics will not be stored/shared and will be submitted to CIDR only for the purpose of (Use of service). వినియోగదారు సమ్మతి: నేను, ఆధార్ నంబర్ హోల్డర్, UIDAI తో నా ఆధార్ నంబర్ మరియు బయోమెట్రిక్స్ / OTP దృవీకరణ పొందటానికి (Department name) under ఐటి, ఇ అండ్ సి విభాగం, ఆంధ్ర ప్రదేశ్ కి నా సమ్మతిని ఇస్తున్నాను. AUA / KUA నా బయోమెట్రిక్స్ నిల్వ చేయబడదు / భాగస్వామ్యం చేయబడదని తెలియజేసింది మరియు (Use of services) ప్రయోజనం కోసం మాత్రమే CIDR కి సమర్పించబడుతుంది.

Address

Chief Minister's Grievance Redressal System (CMGRS), Block 1, Secretariat, Velagapudi, Amaravathi, Andhra Pradesh, India.

Email: pgrs-helpdesk[at]ap[dot]gov[dot]in

Designed and developed by Real Time Governance Society (RTGS)

Process Involved

Register Grievance

Receive Grievance No

Get Updates

Share Feedback

Grievance Stats effects from 15-06-2024

8,47,325

7,81,074

66,251

Login to Public Grievance Redressal System(PGRS)

Login to Employee Grievance

Address