Online Payment Quick Tips
- Auto-generated transaction/payment receipt would be sent to your valid mobile number and
e-mail ID
- If payable amount is debited/charged from your bank account/card but somehow you do not
receive the transaction/payment receipt then you can do any of the following:
- You can download the receipt from our website within 01 (one) working day subject to
receive payment confirmation from
your bank/card issuing authority through the concerned payment gateway to WBSEDCL
-
Before re-try, please wait for atleast 01(one) working day as stated above.
-
If you want to re-try to make payment against the same bill to avoid consequences
due to uncertainity of payment confirmation
from your bank/card issuing authority to WBSEDCL or you do not able to download last
concerned receipt after 01(one) working day then
you have to take up the matter with the respective bank/card issuing authority for
refund of the previous unsuccessful transaction. WBSEDCL will not be
responsible for such of refund
-
In case of double payment, confirmed by your bank/card issuing authority in due time,
excess payment amount (if any) or such extra payment will be adjusted in the other
unpaid bills/immediate subsequent bill(s).
-
In case of any problem, you can report us to here
Pay online within due date to avail additional rebate.
