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Case Monitoring, ConfoNet, Consumer Forums
Consumer Forums at District, State, and National level offer the facility of case management to consumers, advocates & other stakeholders with services such as listing of causelists, judgments, status of cases, SMS/Email alerts etc using the Online Case Monitoring System (OCMS) application
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BSNL Grievance Registration Form
BSNL Grievance Registration allows customers to submit and track grievances online, ensuring accountability and service quality improvement. It also helps BSNL officials in monitoring the public grievances.