Justice, Law and Grievances

Right to Information - RTI Online Services

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RTI Online is a centralized platform provided by the Government of India for filing Right to Information (RTI) applications online. The portal facilitates citizens' access to information held by public authorities under the RTI Act, 2005. Users can submit RTI applications, pay fees electronically, and track the status of their applications in real-time. The portal ensures transparency and accountability by streamlining the process of seeking information from government departments and agencies. It provides guidelines, FAQs, and resources to help users understand their rights and obligations under the RTI Act. RTI Online empowers citizens to participate in governance, promote accountability, and uphold the principles of transparency in public administration across India.

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Report Financial Fraud through the National Cyber Crime Reporting Portal

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The online service enables users to report incidents of financial fraud, such as online scams, phishing, and unauthorized transactions. By submitting a complaint, victims can alert authorities and initiate investigations to recover lost funds and prevent further fraudulent activities.

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National Cyber Crime Reporting Portal

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This portal is an initiative of Government of India to facilitate victims/complainants to report cyber crime complaints online. It provides a user-friendly platform for citizens to report various types of cybercrimes securely and anonymously, with special focus on cyber crimes against women and children. The portal covers offenses such as hacking, identity theft, online fraud, and cyber bullying. Users can lodge complaints online, upload relevant evidence, and track the progress of their cases. The portal also offers resources, including cyber safety tips and guidelines to help users prevent cyber incidents. Managed by law enforcement agencies, the National Cyber Crime Reporting Portal aims to safeguard digital infrastructure, promote cybersecurity awareness, and ensure prompt action against cyber offenders to uphold digital safety across India. Complaints reported on this portal are dealt by law enforcement agencies/ police based on the information available in the complaints. It is imperative to provide correct and accurate details while filing complaint for prompt action.

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Centralised Public Grievance Redress and Monitoring System - CPGRAMS

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Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States. Every Ministry and States have role-based access to this system. CPGRAMS is also accessible to the citizens through standalone mobile application downloadable through Google Play store and mobile application integrated with UMANG. The status of the grievance filed in CPGRAMS can be tracked with the unique registration ID provided at the time of registration of the complainant. CPGRAMS also provides appeal facility to the citizens if they are not satisfied with the resolution by the Grievance Officer. After closure of grievance if the complainant is not satisfied with the resolution, he/she can provide feedback. If the rating is ‘Poor’ the option to file an appeal is enabled. The status of the Appeal can also be tracked by the petitioner with the grievance registration number.

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Search for Cases by Case Number Register - CNR

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This feature allows users to search for cases using the Case Number Register (CNR). It provides details about specific cases by entering the CNR, helping users track and manage case information efficiently.

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eCourt India Services

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The eCourts is a comprehensive digital platform developed by the Government of India to facilitate access to judicial services for citizens. It enables users to check case statuses, court orders, and judgments online, providing real-time information on case proceedings. The portal covers courts at various levels, including district, high, and supreme courts, offering a unified interface for all judicial information. Users can search for case details by case number, party name, advocate name, or FIR number. The eCourts Portal also provides information on court fees, filing procedures, and hearing schedules. By promoting transparency, efficiency, and accessibility, the eCourts Portal aims to streamline the judicial process and enhance the ease of access to legal information and services across India.

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Submit Feedback for DDA's Community Halls, Delhi

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Users can provide feedback on their experiences with community halls maintained by the Delhi Development Authority (DDA). The feedback helps improve the facilities and services offered at these venues, ensuring better community engagement and satisfaction.

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Register Complaints and Grievance, Gujarat

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Residents of Gujarat can register and track complaints regarding water, drainage, streetlights, garbage, sanitation, road repair, and manhole-related issues through this service.