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Indane: Preferred Time Delivery for LPG Refills
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Fully Online
Under the Preferred Time Delivery (PTD) scheme, customers can choose the day and time for their LPG cylinder delivery by logging in and paying a nominal charge. This service enhances delivery convenience.
Indane: Online Portability / Transfer of LPG Connection
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Fully Online
Customers can transfer their LPG connections online to a preferred distributor within the same area of operation or market. This service simplifies changing distributors.
Indane: Locate your Nearest LPG Distributor
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Fully Online
LPG distributors are mapped to Google Maps, enabling prospective customers to locate the nearest distributorship online. This service ensures easy access to LPG supply points.
Indane: Online Request for Mechanic Service
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Fully Online
Customers can request online for servicing, repair, or replacement of LPG equipment such as hot plates, pressure regulators, and hoses. Status updates keep customers informed about their service requests.
Indane: Online Surrender Connection Request
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Fully Online
This service facilitates the online surrender of LPG connections, providing customers with status updates throughout the process. It streamlines the procedure for discontinuing service.
Indane: Rate Your LPG Distributor
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Fully Online
LPG customers can rate their distributors online based on predefined parameters. This service promotes accountability and helps improve service quality through customer feedback.
Indane: Submit Feedback/Grievances
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Fully Online
An online grievance redressal mechanism allows customers to submit their queries, feedback, or complaints related to LPG refills or new connections. It offers a single point for resolving issues.
Indane: View Important Contact Information
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Informational
Customers can view contact information for distributors, area offices, refill booking numbers, emergency numbers, and more, all in one place. This service ensures easy access to essential contacts.
Indane: SMS IVRS LPG Refill Booking Facility
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Informational
Customers can book LPG refills round the clock through SMS or IVRS. This system offers a simple and efficient way to ensure continuous gas supply by just sending a message or making a call.
Indane: SMS Connect
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Informational
LPG consumers can send an SMS to receive information on their LPGID, Aadhar seeding status, quota consumed, last refill subsidy, and more. This service provides essential information quickly and conveniently.
