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Indian Railway Public Grievances and Other Contact Details
Submit feedback for services provided by Indian Railway Catering and Tourism Corporation Limited (IRCTC). Users can give their feedback regarding various services such as catering, ticketing, rail tour packages, online hotels, cab, flights, etc. Online feedback form to submit complaints and suggestions is available.
Related Links
RailMadad, A Grievance Redressal Mechanism
Rail Madad Portal is to enable railway passengers to lodge a complaint or give suggestion through on line, app., or SMS and facility to track live status of complaints and provide feedback based on their satisfaction with the resolution. The portal is to enhance experience of Railways passengers with swift and satisfactory resolution of complaints.
Central Railway Passenger Feedback
Central Railway provides an online feedback form to enable users to send in their feedback conveniently
Central Railway Complaints of Sexual Harassment
Guidelines, process addressing what should the user expect when etc
Railmadad Passenger Services - Track SMS Based Complaint and Suggestion
Indian Railways offers the facility to Track SMS Based Complaint and Suggestion
Railmadad Passenger Services - Track Web Based Complaint and Suggestion
Indian Railways offers the facility to Track Complaints