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Passport India Portal - CPGRAMS (Centralized Public Grievances Redress And Monitoring System)
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Centralized Public Grievance Redress And Monitoring System (CPGRAMS) enables citizens to login for submitting and tracking status of any grievances
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Track the Status of Complaints on CPGRAMS
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Users can track the status of their submitted complaints. By entering specific details, individuals can check the progress, updates, and resolution status of their complaints, ensuring transparency and timely responses.
Register a Complaint through Centralised Public Grievance Redress and Monitoring System - CPGRAMS
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This service allows users to file complaints regarding grievances or issues with government services. By submitting a complaint online, individuals can ensure their concerns are officially recorded and processed by the relevant authorities.
Online Complaint with the Central Information Commission
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Citizens may submit complaints online by specifying details such as name, address, email Id, mobile phone number, ID Proof etc.
Centralised Public Grievance Redress and Monitoring System - CPGRAMS
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Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States. Every Ministry and States have role-based access to this system. CPGRAMS is also accessible to the citizens through standalone mobile application downloadable through Google Play store and mobile application integrated with UMANG. The status of the grievance filed in CPGRAMS can be tracked with the unique registration ID provided at the time of registration of the complainant. CPGRAMS also provides appeal facility to the citizens if they are not satisfied with the resolution by the Grievance Officer. After closure of grievance if the complainant is not satisfied with the resolution, he/she can provide feedback. If the rating is ‘Poor’ the option to file an appeal is enabled. The status of the Appeal can also be tracked by the petitioner with the grievance registration number.
Check status of second RTI appeal with Central Information Commission
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Check the status of your second RTI appeal online with the Central Information Commission. You can provide an appeal number to check the status of your second appeal made to the commission.
