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Register a Complaint through Centralised Public Grievance Redress and Monitoring System - CPGRAMS
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CPGRAMS is the Centralized Public Grievance Redress and Monitoring System where individuals can file complaints related to government services. It allows citizens to submit grievances online, ensuring that concerns are officially recorded and forwarded to appropriate departments for resolution, thereby promoting accountability and responsiveness in public service delivery.
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PMO Grievance Portal
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The PMO Grievance Portal is an online platform that allows Indian citizens to submit grievances related to government services and policies directly to the Prime Minister’s Office. It provides a transparent and efficient mechanism for addressing public concerns.
Track the Status of Complaints on CPGRAMS
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This service enables users to track the progress of grievances submitted via the CPGRAMS portal. By entering complaint details, individuals can view real-time updates, response status, and resolution progress. It ensures transparency and keeps citizens informed about the handling of their concerns by the relevant government departments.
Online Complaint with the Central Information Commission
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Citizens may submit complaints online by specifying details such as name, address, email Id, mobile phone number, ID Proof etc.
Passport India Portal - CPGRAMS (Centralized Public Grievances Redress And Monitoring System)
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Centralized Public Grievance Redress And Monitoring System (CPGRAMS) enables citizens to login for submitting and tracking status of any grievances
Centralised Public Grievance Redress and Monitoring System - CPGRAMS
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Fully Online
Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States. Every Ministry and States have role-based access to this system. CPGRAMS is also accessible to the citizens through standalone mobile application downloadable through Google Play store and mobile application integrated with UMANG. The status of the grievance filed in CPGRAMS can be tracked with the unique registration ID provided at the time of registration of the complainant. CPGRAMS also provides appeal facility to the citizens if they are not satisfied with the resolution by the Grievance Officer. After closure of grievance if the complainant is not satisfied with the resolution, he/she can provide feedback. If the rating is ‘Poor’ the option to file an appeal is enabled. The status of the Appeal can also be tracked by the petitioner with the grievance registration number.
