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Upload Documents Related to Your Consumer Complaint
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Consumers can upload supporting documents after filing a complaint. These may include bills, receipts, warranties, or communication records. The service strengthens complaint resolution by enabling users to present relevant evidence, helping authorities assess and address grievances effectively.
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Track the Status of Consumer Complaints with National Consumer Helpline - NCH
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This service allows consumers to track the progress of complaints registered with the National Consumer Helpline. By logging into their account, users can monitor updates, receive notifications, and view actions taken by authorities. It ensures transparency and helps consumers stay informed throughout the grievance redressal process.
Register a Consumer Complaint with National Consumer Helpline - NCH
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This service enables consumers to lodge complaints against goods or services through the National Consumer Helpline portal. By registering an account, users can formally report issues and have their grievances addressed by relevant authorities, promoting fair practices and consumer rights.
eFiling (Consumer Commission) by Department of Consumer Affairs
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Get services for eFiling (Consumer Commission) by Department of Consumer Affairs
FSSAI License/Registration Related Queries
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Food Safety Connect helps consumers to register their complaints and feedbacks about food safety issues related to adulterated food, unsafe food, substandard food, labelling defects in food and misleading claims & advertisements related to various food products. On successful registration of a food concern, Consumer receives a unique concern no. via SMS on the mobile number provided at the time of registering the concern. This reference no. can be used at a later time to track his/her concern in the online system. The FSSAI team, the State DOs/FSOs and the FBOs – all three stakeholders have online access to the grievances raised by consumers.
National Consumer Helpline - NCH
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The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform. The portal will also help in creating awareness among consumers to protect their rights and inform them of their responsibilities. Consumers can register online their grievances through this portal. Any type grievances related to Consumer Issues can be registered.
