• Home
  • Avail Online Passengers Services of Indian Railways

Avail Online Passengers Services of Indian Railways

You can avail various online services provided by the Indian Railways to passengers. Users can check the PNR status, availability of train between two stations, seat availability, fare, internet reservation etc. You can also check the availability of trains at major stations, schedule, Talkal scheme, upgraded passenger’s schemes, SMS booking services, etc.

RailMadad, A Grievance Redressal Mechanism

  • Service Maturity Icon  Fully Online

Rail Madad Portal is to enable railway passengers to lodge a complaint or give suggestion through on line, app., or SMS and facility to track live status of complaints and provide feedback based on their satisfaction with the resolution. The portal is to enhance experience of Railways passengers with swift and satisfactory resolution of complaints.

Website of Indian Railways for procurement of Goods

  • Service Maturity Icon  Fully Online

Indian Railways for procurement of Goods, Works & Services, Sale of Materials, and Leasing of Assets through the process of E-Tendering, E-Auction or Reverse Auction. The site is developed and maintained by CRIS using the latest technology and security features.

Check status of fog affected trains

  • Service Maturity Icon  Informational

Check online status of trains affected due to fog. This service is provided by the Indian Railway Catering and Tourism Corporation Limited (IRCTC). You can view train's name, status, expected arrival time, destination, etc.

Check details of Special Trains by Ministry of Railways

  • Service Maturity Icon  Informational

Get detailed information about special trains by Ministry of Railways. Users can get details related to name of the train, train number, train source station, train destination station, etc. Access to schedule of special trains is also available.

File complaints or send suggestions to Ministry of Railways

  • Service Maturity Icon  Fully Online

File an online complaint or send a suggestion to the Ministry of Railways. Users have to fill an online form to complete the process. Information such as complaint details, incident date, name of the staff, place of occurrence, etc. is requires. Personal details like name, contact number, email id, address, etc. must be provide in the form. Users can describe the complaint along with supported documents.