Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints. Guidelines and tips are provided for consumers' awareness.
Register online to file grievances/complaints online at Consumer Online Resource and Empowerment (CORE) Centre under Consumer Coordination Council (CCC) which is supported by Department of Consumer Affairs. To register, users need to provide their name, user name, password and contact details in the form provided.
Lodge online complaint for various services of Bureau of Indian Standards (BIS). Users can lodge complaints related to BIS certified (ISI marked) products, laboratory services, standard formulation, Hall marking of gold and silver etc. Online facility to file complaints against the BIS staff or officer is also available.
Check daily, average or month end commodity price reports online provided by Department of Consumer Affairs. Users can check retail and wholesale price reports by selecting commodity and date. Access to average or month end reports for selected zones and centres is also available.
Check online daily cause list of National Consumer Disputes Redressal Commission. Users can check daily cause list by selecting date.