Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Users need to register themselves with the portal to file or lodge their complaints online. One can also check the status of already filed complaints. Guidelines and tips are provided for consumers' awareness.
Register online to file grievances/complaints online at Consumer Online Resource and Empowerment (CORE) Centre under Consumer Coordination Council (CCC) which is supported by Department of Consumer Affairs. To register, users need to provide their name, user name, password and contact details in the form provided.
Search for villages and towns in various states of the country which are registered under Public Distribution System (PDS). Users can search for registered villages or towns and get details about tehsil code, tehsil name, town or village code and name by selecting state name.
Search online details about Fair Price Shop (FPS) Dealers in various states across the country on Public Distribution System (PDS) Portal by Ministry of Consumer Affairs, Food and Public Distribution. Users can search for name and address of FPS dealers by selecting state, district, block or tehsil.
Check the ration card application status for various states. This service is provided by the PDS Portal of India by Ministry of Consumer Affairs, Food and Public Distribution. Users can select the name of the state and fill up the required information to check the status of their ration card applications.
Check the ration card details of the Public Distribution Scheme (PDS) beneficiaries in various states. Users can find state-wise details of beneficiaries, allocation of commodities to them and other information related to ration card.
Lodge online complaint for various services of Bureau of Indian Standards (BIS). Users can lodge complaints related to BIS certified (ISI marked) products, laboratory services, standard formulation, Hall marking of gold and silver etc. Online facility to file complaints against the BIS staff or officer is also available.
Check daily, average or month end commodity price reports online provided by Department of Consumer Affairs. Users can check retail and wholesale price reports by selecting commodity and date. Access to average or month end reports for selected zones and centres is also available.
Check online daily cause list of National Consumer Disputes Redressal Commission. Users can check daily cause list by selecting date.