Register to lodge grievances with Consumer Online Resource and Empowerment Centre
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Fully Online
Register online to file grievances/complaints online at Consumer Online Resource and Empowerment (CORE) Centre under Consumer Coordination Council (CCC) which is supported by Department of Consumer Affairs. To register, users need to provide their name, user name, password and contact details in the form provided.
Lodge complaints with Bureau of Indian Standards
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Fully Online
Lodge online complaint for various services of Bureau of Indian Standards (BIS). Users can lodge complaints related to BIS certified (ISI marked) products, laboratory services, standard formulation, Hall marking of gold and silver etc. Online facility to file complaints against the BIS staff or officer is also available.
Check daily cause list of National Consumer Disputes Redressal Commission
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Fully Online
Check online daily cause list of National Consumer Disputes Redressal Commission. Users can check daily cause list by selecting date.
Case Monitoring, ConfoNet, Consumer Forums
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Fully Online
Consumer Forums at District, State, and National level offer the facility of case management to consumers, advocates & other stakeholders with services such as listing of causelists, judgments, status of cases, SMS/Email alerts etc using the Online Case Monitoring System (OCMS) application
Register for Testing and Evaluation National Test House
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Fully Online
National Test House offers servies for testing and evaluation of materials, products, equipments, modules, systems and sub-systems in all branches of Science & technology; Calibration in the field of Electrical and non-electrical measurement against appropriate Reference Standards having traceability to National Standards is also offered.
Training and Awareness Programs with Bureau of Indian Standards
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Fully Online
The National Institute of Training for Standardization (NITS) was set up under the aegis of BIS in 1995 to meet the growing needs and expectations of the industry for quality training in the fields of standardization, quality assurance, management systems, certification, laboratory testing, etc.
Apply Online for Quality Management System Certification by Bureau of Indian Standards
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Fully Online
The Bureau of Indian Standards (BIS) provides an online service to apply for Quality Management System (QMS) Certification. This certification ensures that an organization meets the required quality standards. Users can also register complaints related to certification services and track their resolution status online. This service promotes transparency, quality assurance, and efficient grievance redressal for industries and organizations seeking BIS certification.
Products under Compulsory Certification by Bureau of Indian Standards
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Fully Online
Compulsory Registration Scheme (CRS) by Bureau of Indian Standards covers approximately 40+ products with the aim to protect Indian consumers from spurious and substandard electronic & solar products, giving Indian Consumers the right to enjoy world class quality-compliant goods by preventing the dumping of non-compliant goods.
Register a Consumer Complaint with National Consumer Helpline - NCH
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Fully Online
This service enables consumers to lodge complaints against goods or services through the National Consumer Helpline portal. By registering an account, users can formally report issues and have their grievances addressed by relevant authorities, promoting fair practices and consumer rights.
Upload Documents Related to Your Consumer Complaint
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Fully Online
Consumers can upload supporting documents after filing a complaint. These may include bills, receipts, warranties, or communication records. The service strengthens complaint resolution by enabling users to present relevant evidence, helping authorities assess and address grievances effectively.
