Transparency portal of the LPG data base provide all the relevant details & analysis pertaining to LPG distributors & consumers.
Here customers will get the details of 5 kg FTL LPG cylinder outlets.
Centralized Emergency service cell -1906 is available with 24×7 operation, to attend all emergency calls related to LPG in local languages also.
In order to have convenient, easy and effective way to enable the customer to air their complaints/ queries, OMC are operating toll free no 18002333555.
LPG consumers can send SMS to know their LPGID, Aadhar seeding status, quota consumed, last refill subsidy etc.
Through SMS/IVR system LPG customer can book refill round the clock, just by calling the IVRS number or sending an SMS to the same number.
Customer at a glance can view the relevant contact information viz. of distributor , area offices , refill booking number , emergency number etc.
A single point Grievance redressal mechanism is available online through which customer can post his queries/ feedback / complaints related to LPG refills or new connections.
LPG customers from his registered login can rate his existing distributor online based on some predefined parameters.
Application for surrendering of LPG connection is available online which facilitate customers in the process of surrender giving status updates.