Know the number of connections issued in your name
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Fully Online
The Department of Telecommunications' Sanchar Saathi portal offers TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) Services that are accessible to subscribers all over India. To find out the number of connections issued in the user's name, they simply need to enter their mobile number, captcha, and the OTP received on their mobile. Users can also report any unnecessary or unauthorized mobile connections.
Verify Mobile Device Using IMEI number
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Fully Online
The Sanchar Saathi portal, an initiative by the Department of Telecommunications, provides accessible CEIR Services to subscribers across India. To verify the mobile device, provide mobile number OTP and IMEI number.
Check lost/stolen Mobile Request Status
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Fully Online
The Sanchar Saathi portal, an initiative by the Department of Telecommunications, offers accessible CEIR Services to subscribers throughout India. User can check lost/stolen Mobile request status on the portal using request id.
Request for un-blocking recovered/found mobile
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Fully Online
The Sanchar Saathi portal, an initiative by the Department of Telecommunications, offers accessible CEIR Services to subscribers throughout India. To unblock a previously blocked mobile phone that has been recovered or found, users are required to fill out and submit an online form on the portal, providing information about the device for the unblocking process.
Request for Blocking Lost / Stolen Mobile
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Fully Online
Sanchar Saathi Portal, an initiative by the Department of Telecommunications, provides accessible CEIR Services to subscribers across India. To block lost or stolen mobile phones, users need to fill out and submit an online form on the portal, furnishing crucial information about the mobile device for the blocking process.
BSNL Grievance Registration Form
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Fully Online
Citizens may submit grievances online & BSNL officials may log in to monitor the public grievances.
Case Monitoring, ConfoNet, Consumer Forums
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Fully Online
Consumer Forums at District, State, and National level offer the facility of case management to consumers, advocates & other stakeholders with services such as listing of causelists, judgments, status of cases, SMS/Email alerts etc using the Online Case Monitoring System (OCMS) application
View and pay MTNL telephone bills online in Delhi
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Fully Online
View and pay online Mahanagar Telephone Nigam Limited (MTNL) landline and broadband bills in Delhi. Users can pay their landline and broadband bills through credit card, debit card or net banking by entering telephone number, SUBS No., CA no. and e-mail id. Facility to view and print duplicate bill is also given.
Search Appellate Authority details for telecom operators
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Informational
Search online for contact details of appellate authority for various telecom operators. You can select name of the service provider, state and district. Information about address, e-mail id, phone number and fax number of the appellate authority can be accessed.
Find Complaint Center details of telecom service providers
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Informational
Find the details of complaint centers of various public and private telecom service providers. Users can select the name of the service provider from the dropdown menu along with the State and District name. Details such as name of the complaint center, address, phone number, etc. are available as the result of the search.
