File an online complaint or send a suggestion to the Ministry of Railways. Users have to fill an online form to complete the process. Information such as complaint details, incident date, name of the staff, place of occurrence, etc. is requires. Personal details like name, contact number, email id, address, etc. must be provide in the form. Users can describe the complaint along with supported documents.
Register complaints and suggestion for services offered by Indian Railways. Users can register complaints through online registration form. Facility to track status of complaints and suggestions through reference number, name of complainant, date of incident, contact number and e-mail is also available.
You can check the upgraded passengers list of Indian Railways. The list can be check by providing the train's name or number and chart date. To benefit waitlisted passengers and the railways in terms of filling up vacant accommodation in various trains, the Railways had introduced a scheme, on an experimental basis, to upgrade full fare paying waiting list passengers to the next higher class against the available vacant accommodation.
Railway Recruitment Board, Allahabad offers job opportunities to candidates who desire employment in the Indian Railways. Users can get details related to selections procedure of the board, notices, results, status of application, etc. Information about debarred candidates and reservation status is also available.
Rail Madad Portal is to enable railway passengers to lodge a complaint or give suggestion through on line, app., or SMS and facility to track live status of complaints and provide feedback based on their satisfaction with the resolution. The portal is to enhance experience of Railways passengers with swift and satisfactory resolution of complaints.
Indian Railways offers the facility to purchase unreserved tickets through mobile phone at Delhi, Mumbai, Chennai, Kolkata and Secunderabad. Further Automatic Ticket Vending Machines dispensing unreserved tickets using smart cards are provided at over 1000 locations over CR (Central Railway), ER (Eastern Railway), ECoR (East Coast Railway), NR (Northern Railway), NER (North Eastern Railway), NWR (North Western Railway), SR (Southern Railway), SCR (South Central Railway), SER (South Eastern Railway), SECR (South East Central Railway), SWR (South Western Railway), WR (Western Railway) and WCR (West Central Railway).
The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) provides facility to book train tickets and other related services online. Registered users can avail services like train ticket booking, enquiry for PNR, seat availability, train/fare accommodation, ticket cancellation, ticket refund, SMS, etc. Information related to concessions, rules, policies, FAQs, etc. are available. Agents’ details and schemes for the agents are also provided. Links of Mobile Application, flight booking, hotel booking, IRCTC tour packages are given.
Check the status of train ticket booking online provided by the Indian Railways. You need to provide the PNR number to get the current status of the booked train ticket.
Check the code of railway station in various parts of the country provided by the Ministry of Railways. Users have to enter the full name of the station or few characters of the station name in the appropriate field to get the station code.
Book your air ticket for domestic or international journey with the help of Indian Railway Catering and Tourism Corporation. Users can search details of available flights and book tickets for one way or round trip. You can search flights by providing details of your journey such as date, number of persons flying, destination etc. Online flights tickets booking facility is available for passengers.