Railways

17 services

RailMadad, A Grievance Redressal Mechanism

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Rail Madad Portal is to enable railway passengers to lodge a complaint or give suggestion through on line, app., or SMS and facility to track live status of complaints and provide feedback based on their satisfaction with the resolution. The portal is to enhance experience of Railways passengers with swift and satisfactory resolution of complaints.

Avail Online Passengers Services of Indian Railways

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You can avail various online services provided by the Indian Railways to passengers. Users can check the PNR status, availability of train between two stations, seat availability, fare, internet reservation etc. You can also check the availability of trains at major stations, schedule, Talkal scheme, upgraded passenger’s schemes, SMS booking services, etc.

Indian Rail Information through SMS Facility

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Registered users (Indian Railway Catering and Tourism Corporation Limited) can now book their train tickets through a simple text-messaging-based-SMS facility or a menu-based dialing service. For SMS Bookings, users need to send a Booking SMS in specified format with information of date of journey, class , train number and passenger details. After this, one shall receive a seat availability information. In the second SMS, users can make the payment which can be initiated in two ways. The Booking confirmation SMS will be sent by the IRCTC. Instructions pertaining to the train bookings, confirmation, payment, etc. are available.

Manual for Standards And Specifications for Railway Stations

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Check the code of railway station in various parts of the country provided by the Ministry of Railways. Users have to enter the full name of the station or few characters of the station name in the appropriate field to get the station code.

Website of Indian Railways for procurement of Goods

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Indian Railways for procurement of Goods, Works & Services, Sale of Materials, and Leasing of Assets through the process of E-Tendering, E-Auction or Reverse Auction. The site is developed and maintained by CRIS using the latest technology and security features.

Book train tickets with Indian Railway Catering and Tourism Corporation Limited

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The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) provides facility to book train tickets and other related services online. Registered users can avail services like train ticket booking, enquiry for PNR, seat availability, train/fare accommodation, ticket cancellation, ticket refund, SMS, etc. Information related to concessions, rules, policies, FAQs, etc. are available. Agents’ details and schemes for the agents are also provided. Links of Mobile Application, flight booking, hotel booking, IRCTC tour packages are given.

Book air tickets for domestic and international journey

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Book your air ticket for domestic or international journey with the help of Indian Railway Catering and Tourism Corporation. Users can search details of available flights and book tickets for one way or round trip. You can search flights by providing details of your journey such as date, number of persons flying, destination etc. Online flights tickets booking facility is available for passengers.

Track current location of running trains of Indian Railways

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You can online track the current location of running trains of the Indian Railways. Users can check the location of train by entering details of arrivals, departures, passing by trains, destination, etc. A map is also provided to see the location of running trains.

Apply for Movement of People from Guwahati Airport/Railway Station, Meghalaya

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This service is to apply for movement of people from Guwahati Airport/Railway Station to Meghalaya from Political Department. This is a G2C service. Applicants need to register to apply for this service. Individuals can apply for this service.

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Check upgraded passengers list of Indian Railways

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You can check the upgraded passengers list of Indian Railways. The list can be check by providing the train's name or number and chart date. To benefit waitlisted passengers and the railways in terms of filling up vacant accommodation in various trains, the Railways had introduced a scheme, on an experimental basis, to upgrade full fare paying waiting list passengers to the next higher class against the available vacant accommodation.